Users of the Google Play Store may have to pay once to install a paid app or make an in-app payment in the app. Of course, this is not often the case because most purchases are made carefully, but because the payment system is not difficult, you may accidentally purchase an app, make an in-app payment by children, or receive an unfair service after making a payment. There are often times.
In this case, you have to request a refund, but there seem to be a lot of people who don’t know how to do it or just skip it because it’s annoying.
However, the refund process is simpler than you think, and if this is not the case, there are many cases where refunds are available.
google-refund-method
Google Play Store Refund Policy 구글 플레이스토어 환불
Google’s refund policy is that you can request a refund within 48 hours of making an app or in-app payment, and after 48 hours, contact the developer to see if you can get a refund. 좋은뉴스
※ Detailed refund policy can be found at https://support.google.com/googleplay/answer/2479637?hl=en&ref_topic=3364671.
How to Refund Google Play Store
1. Access the Google Play Store site.
https://play.google.com/store/
2. After logging in (based on PC), you can see your profile picture in the upper right corner. If you click on it, you will see account management, regular payment, payment method, order history, etc. This is where ‘Order History’ is entered.
Play Store – Order History
3. If the details of your orders are displayed, click the ‘Report a problem’ button to the right of the item you want to refund.
Play Store – Report a problem
4. When you click Report a Problem, you need to select a reason. I’ll select ‘A friend or family member made a purchase without my consent’.
Play Store – Mistake – Purchase – Refund
5. In the description of the problem, briefly write the reason for the refund, read the terms and conditions carefully and click the ‘Submit’ button.
Play Store – Report a problem
6. If you click the submit button, you will receive a reply by email within 48 hours. If this is the first refund request, please note that in many cases, if you click the request button and enter the email immediately, the refund will be made immediately. (The first time is possible, but after that most of the time not)
Request a Refund via Order Receipt
1. If you access your Google email, you can see that a receipt is sent every time you make a payment. View the details and click on the order receipt for which you need a refund.
Gmail
2. Scroll down to the bottom of the receipt and you will find Google play refund policy and terms of service. Click on Google Play Refund Policy.
Play Store – Refund Policy
3. When you scroll down, it says “Request a refund for recent purchases.” It states that once 48 hours have passed since an in-app or in-app purchase, you can request a refund through Google Play.
Click Request Refund to read the policy, click Continue button to verify your account and proceed with the procedure.
Play Store – Recent Purchases – Refund Request
How to report unauthorized transaction history (Google hack refund)
Finally, let’s look at how to report an unauthorized purchase.
If the payment details you do not know are approved, you can report by accessing the following link and filling out the form in order.
https://payments.google.com/payments/u/0/unauthorizedtransactions#
Play Store – Hack – Payment – Report
So far, we have seen a simple way to request a refund from the Google Play Store. If you purchase the app by mistake, please refer to this post for a successful refund.